• LAB USE ONLY · NOT FOR HUMAN CONSUMPTION

  • LAB USE ONLY · NOT FOR HUMAN CONSUMPTION

  • FAST & DISCREET SHIPPING

  • FAST & DISCREET SHIPPING

  • LAB USE ONLY

  • FAST & DISCREET SHIPPING

  • MADE IN THE USA

  • MADE IN THE USA

Contact Us

Our Customer Support Team is available Monday thru Friday | 10 am to 6 pm EST

Please include your order number for faster responses

Customer Support

Our dedicated support team is available to assist you with product inquiries, order tracking, and general questions.

10685-B Hazelhurst Dr. #39976 Houston, TX 77043 USA

  • WHOLESALE & BULK ORDERS

We offer special pricing and wholesale accounts for clinics, laboratories, and aesthetic professionals requiring bulk quantities of bacteriostatic water, preserved saline, and reconstitution solutions.

To apply, please email your business details to [email protected], and our team will review your request and follow up accordingly.

  • SHIPPING & DELIVERY

  • Processing Time:

    Most orders are processed within 1 business day (Monday–Friday). Processing times may be extended during high-volume periods or holidays.

  • Shipping Locations:

    We currently ship within the United States only.

  • Delivery Timeframes:

    Estimated delivery timelines are displayed at checkout. Actual delivery may vary depending on the carrier, destination, and external conditions such as weather.

  • Tracking Information:

    A tracking number will be sent via email once your order has shipped. Please monitor your shipment and ensure your shipping details are accurate.

  • Address Changes:

    If you need to update your shipping address, contact us immediately at [email protected] before your order is shipped.

For any shipping-related inquiries, please contact:

  • RETURNS & REFUNDS

Due to the sterile nature of our products, all sales are generally final.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

  • Your order number

  • Photos of the outer packaging

  • Photos of the product received

Submit your request to [email protected], and our team will review your claim.

Note: Opened or used vials are not eligible for return.

  • BUSINESS HOURS

Our customer support team is available:

Monday – Friday | 9:00 AM – 5:00 PM (Eastern Time)

We are closed on weekends.

For inquiries outside business hours, please email [email protected] or call 1-888-471-2535, and we will respond as soon as possible.

Premium Bacteriostatic Water and Reconstitution Solution for research applications.

© 2026 PeptideWaterUSA.com. All Rights Reserved.

AFFILIATE

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Lab Use Only

Not for human consumption/injection.